2018 COSA Finalists Announced


Every fall, Cosmetics and leaders in the beauty industry come together to honour the best customer service in Canadian beauty retail at our Cosmetics Outstanding Service Awards (COSAs).

This year, we received over 1,400 nominations, and we’re pleased to now announce the finalists for the 2018 COSA Awards (#COSA18).

From the list below, winners in 19 categories will be selected by our panel of judges. Our winners will be honoured at a gala dinner, attended by more than 400 beauty industry members, sponsors and media/PR:

The 2018 Cosmetics Outstanding Service Awards (#COSA18) will be held on Wednesday, November 15, 2018 at the Ritz-Carlton Hotel in Toronto.

To inquire about event tickets please contact Jim Hicks at jhicks@cosmeticsalliance.ca.

Please join us in congratulating all our 2018 finalists:

Team Finalists  

Shoppers Drug Mart, Dieppe, N.B.

Shoppers Drug Mart, Richmond, B.C.

Rexall, Hamilton, Ont. 

Shoppers Drug Mart, Woodbridge, Ont.

Shoppers Drug Mart, Waterloo, Ont.

Lancôme, Hudson's Bay, Oshawa, Ont. 

Clinique, Hudson’s Bay, Kingston, Ont.

Chinook Mall, Hudson’s Bay, Calgary, Alta.

Murale, Vancouver, B.C.

Clinique, Hudson's Bay, Surrey, B.C.

Pharmaprix, Montréal

Clarins, Hudson's Bay, Ville D'Anjou, Que.

Individual Finalists 

Adele Kaminsky, Elizabeth Arden and Biotherm, Hudson’s Bay, Saskatoon 

Alicia Mitchell, Victor & Rolf, Hudson’s Bay, Toronto 

Alisa Usher, Elizabeth Arden, New Westminister, B.C. 

Alva Mawdsley, Michel Germain Fragrances, Brampton, Ont.  

Alysha Yao, Chanel, Hudson’s Bay, Richmond, B.C.

Amira Awar, Clarins, Hudson’s Bay, St. Catharines, Ont. 

Amy Lu, Fragrances, Hudson’s Bay, Burnaby, B.C. 

Ana Furda, Hammam Spa Inc., Toronto

Ana Trivino, Le Mer, Holt Renfrew, Toronto 

Andrea Cook, Ladies Fragrances, Hudson’s Bay, London, Ont. 

Andrea Richards, Chanel, Hudson’s Bay, Burnaby, B.C. 

Anish Bahri, Shoppers Drug Mart, Markham, Ont. 

Annamaria Carvalho, Narciso Rodriguez, Hudson's Bay, Toronto 

Anne Bradford, Shoppers Drug Mart, Tsawwassen, B.C.

Annette Noseworthy, Shoppers Drug Mart, Stephenville, Nfld.

Arax Khachadurian, Chanel, Hudson’s Bay, Toronto 

Audrey Donnate, Shoppers Drug Mart, Dieppe, N.B.

Barb Barr, Shoppers Drug Mart, Victoria, B.C.

Bessy Parthimos, Estée Lauder, Hudson’s Bay, Quebec

Bonnie Dielschneider, Fragrances, Hudson’s Bay, Mississauga, Ont. 

Bonnie Dilag, Shoppers Drug Mart, Moncton, N.B.

Carmen Peron, Shoppers Drug Mart, West Kelowna, B.C. 

Carole Kallies, Clinique, Hudson’s Bay, Nanaimo, B.C.

Carolyn Black, Shoppers Drug Mart, Toronto

Chelsea Bice, L'Oréal, Montréal  

Chelsea Maclean, Shoppers Drug Mart, Vancouver

Christelle Bernier, Clarins, Hudson's Bay, Laval, Que.

Christina Iannello, Coty Canada, Toronto 

Cindy Falconer, Shiseido, Hudson's Bay, St. Catharines, Ont. 

Cindy Hinde-Saulnier, Aspire Esthetics, Yarmouth, N.S. 

Cindy Mosquera, Shoppers Drug Mart, Brampton, Ont. 

Courtney Tessier, Shoppers Drug Mart, Sudbury, Ont. 

Danielle Dreger, L'Oréal, Montréal 

Daphne Morton, Shoppers Drug Mart, St. John’s, Nfld. 

Debi Tomlinson, Clarins, Hudson’s Bay, Winnipeg 

Djurdjevka Koruga Milosevic (Jill), Fragrances, Hudson’s Bay, Calgary 

Elaine Ko, Chanel, Hudson’s Bay, Burnaby, B.C.

Elizabeth Janzen, Philosophy, Brampton, Ont.   

Emily Brown, Shoppers Drug Mart, Halifax 

Evelyn Hardy, Shoppers Drug Mart, Halifax

Gina Villanueva, Clinique, Hudson’s Bay, Winnipeg

Grace Chahwan, Rexall, Ottawa

Hannah Clausen, Shoppers Drug Mart, Wolfville, N.S.

Helena Bourgeois, Shoppers Drug Mart, Shediac, N.B.

Holli Meade, Shoppers Drug Mart, Wolfville, N.S.

Jean Surette, Shoppers Drug Mart, Yarmouth, N.S.

Jeanette Jensen, Lancome, Vancouver 

Jennifer Knezevic, Elizabeth Arden, Kitchener, Ont.

Jennifer Lavoie, Shoppers Drug Mart, London, Ont. 

Jerri Diogenous, Shoppers Drug Mart, Markham, Ont.

Jessica Perry, Shoppers Drug Mart, Brantford, Ont. 

Jessica White, Shoppers Drug Mart, Dieppe, N.B. 

Joan Armstrong, Chanel, Hudson’s Bay, Ottawa

Joanne Tovey, Dermablend, Vichy and La Roche Posay, Locust Hill, Ont. 

Jody Chisholm, Shoppers Drug Mart, Kamloops, B.C.

Johane Charron, Biotherm, Hudson's Bay, Pointe-Claire, Que.

Josey Falco, Dior, Hudson’s Bay, Hamilton, Ont.

Judy Wong, Estée Lauder, Hudson’s Bay, Calgary

Julie Sherren, Shiseido, Markham, Ont. 

Karis Nagy, Shopper’s Drug Mart, Toronto 

Kasia Bielak, Estée Lauder, Hudson’s Bay, Winnipeg 

Kristy Kenney, Shoppers Drug Mart, Windsor, Ont.

Krystle Peluk, Platinum Esthetics Luxury Salon and Spa, Beausejour, Man.

Leslie Fullerton, Shoppers Drug Mart, Fall River, N.S. 

Lili Song, Shiseido, Hudson's Bay, London, Ont. 

Lisa Shi, Guerlain, Holt Renfrew, Mississauga, Ont. 

Lyne Larivée, Pharmaprix, Montréal

Megan Owens, Fragrances, Hudson’s Bay, Scarborough, Ont. 

Megan Sheppard, MAC, Hudson’s Bay, Vernon, B.C. 

Melissa Kayser, Shoppers Drug Mart, Abbotsford, B.C.

Michel Coulombe, Laura Mercier, Markham, Ont. 

Moc Mien Nguyen, Shiseido, Hudson's Bay, Ville D'Anjou, Que.

Myra, Shiseido, Hudson's Bay, Banff, Alta. 

Myranie Mongrain, Pharmaprix, Laval, Que.

Nousha Sezavar, Narcisso Rodriguez Fragrances, Toronto 

Odette Newton, Rexall, Ottawa

Patricia Gillen, Clinique, Hudson’s Bay, Winnipeg

Pina Delzotto, Biotherm, Montréal

Rachel De Vera, Shoppers Drug Mart, Toronto 

Rebecca Bertucci, L'Oréal Academy, Toronto 

Rhonda Legault, Clarins, Laval, Que.  

Rola Haimour, Philosophy, Hudson’s Bay, Calgary

Roxanne Mick, Men's Fragrances, Hudson’s Bay, Kelowna, B.C. 

Sandra Beliveau, Mugler Fragrances, Hudson's Bay, Montréal

Sarah Ballistoy Mitten, Elizabeth Arden, Hudson's Bay, Winnipeg

Shane Fukala, Shoppers Drug Mart, Halifax 

Shauna VanDerKley, L'Oréal Academy, Toronto  

Shellon Carroll, Guerlain, Hudson’s Bay, Mississauga, Ont. 

Sovanda Jolie Chin, Pharmaprix, Montréal

Suzanne Singh, Shoppers Drug Mart, Burnaby, B.C.

Tiziana Bonito-Schultz, Shoppers Drug Mart, Winnipeg 

Vincent Xiangjian Guan, Shiseido, Hudson's Bay, Toronto

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Heather Marrin