Interview: Philippe Pinatel, SVP and GM of Sephora Canada, Talks Beauty E-Commerce

Sephora.com has been serving up CanCon (such as bilingual functionality) since 2012, but today, the LVMH-owned beauty mecca is unveiling a revamped site for the Canadian market—promising better, faster service. Orders will be fulfilled by a distribution centre in Brampton, Ont., which equals speedier shipping (one to five days on average, down from five to 12 days), free shipping for orders of more than $50 and free returns. Although the 26,000-square-meter distribution centre has been stocking Canadian stores for a few years, it only recently became capable of handling .ca orders—an upgrade that required a major IT investment. As the site re-launches, Cosmetics spoke with Philippe Pinatel, SVP and GM of Sephora Canada, on the retailer’s competitive edge in beauty e-commerce.

headlinesWing Sze TangAugust 11, 2015Sephora, e-commerce, retail, interview, industry insider, tech, online shopping

P&G Announces Revamped Beauty Awards

An annual celebration of achievements in Canadian beauty and grooming editorial, the P&G Beauty Awards opened its call for submissions on Friday. For the seventh annual awards, P&G has revamped its categories and criteria, reducing the number of awards from 15 to eight.

awardsCosmetics MagazineJuly 20, 2015industry insider, awards, P&G, P&G Beauty Awards

Interview with Mike Indursky, President of Bliss World

Once the chief marketing and strategic officer at Burt’s Bees, Mike Indursky was a voice for naturals before it became an industry trend, even holding a position on the Board of Directors of the Natural Products Association from 2007 to 2010. But today, as the president of Bliss World, he’s championing another buzzy trend: lifestyle. “The lifestyle of Bliss has always been the lifestyle of happiness,” he says. “Who doesn’t want to be happy? It makes perfect sense and is the next logical evolution. Only Bliss can do it.”

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